Children are always welcome during the scheduled service. Although we love children, but for the safety, the comfort, and relaxation of our guests, we request you to refrain from bringing unattended children into the salon and spa.
Our mission is to provide an environment where relaxation and personal attention are the priority. Please be sure to turn off your cell phone or switch it to a mode where it does not interrupt you or any of other guests when you enter the salon.
The Nail Anatomy is not responsible for damage or loss of your personal belongings. We recommend that you do not bring valuables with you.
Insurance plans will not cover any spa services. VISA, MasterCard and Cash are accepted. Gratuities in cash only please.
We reserve the right to release your appointment time to other guests if you are over 10 minutes late. As a courtesy to fellow clients, late arrivals will only receive the remaining appointment time and will be charged the full service fee. Please understand that your treatments will start and end on time in order to not cause inconvenience to the next guest.
No Show & Cancellation
We understand the sudden emergencies of life that may require the cancellation of your appointment, however we need to be sensitive to other clients.
Failing to cancel an appointment or cancelling an appointment with less than 24 hours notice impacts The Nail Anatomy and the opportunity to serve other clients. Hence, we would really appreciate a call 24 hours in advance should you wish to cancel your appointment.
We reserve the right to ask the client to provide a credit card to book future appointments if they have a history of no-shows, or routinely fail to call and cancel the appointments.